Privacy Policy

Last updated: 01-11

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SMART DOMOTICA ("we", "our", "us") operates the website [smartdomotica.pt] (the "Site"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or interact with our website.

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1. Information We Collect
We may collect the following types of information:
a. Personal Information – When you contact us through forms, sign up for a newsletter, request a demo, or make a purchase, we may collect your name, email address, phone number, company name, and payment information (if applicable).
b. Non-Personal Information – We also collect data automatically through analytics tools such as Google Analytics, including IP address, browser type and version, pages visited, time spent on the site, device type, and operating system.

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2. How We Use Your Information
We use the collected information to:

- Provide, operate, and maintain our website and services

- Respond to your inquiries and support requests

- Process transactions and send confirmations

- Improve website performance and user experience

- Send updates, marketing, or promotional materials (only if you’ve opted in)

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3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience. Cookies help us understand how you use the site and enable certain functionalities. You can disable cookies in your browser settings, but some parts of the website may not function properly.

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4. How We Protect Your Information
We use reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

5. Sharing Your Information
We do not sell or rent your personal information. We may share information with:

- Service providers who help operate our business (e.g., payment processors, hosting providers)

- Legal authorities, if required to comply with applicable laws or respond to lawful requests

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6. Your Data Rights
Depending on your location, you may have the right to:

- Access or request a copy of your data

- Correct inaccurate information

- Request deletion of your personal data

- Withdraw consent to marketing communications

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7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

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8. Children’s Privacy
Our services are not directed to children under 13 (or under 16 in certain jurisdictions). We do not knowingly collect personal information from children.

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9. Updates to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated date.

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10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@smartdomotica.pt